NoFraud FAQ

  • Who is NoFraud?

    NoFraud is a fraud prevention solution for eCommerce businesses. UtahSkis has partnered with NoFraud to screen transactions on our behalf and alert if they find a transaction that is at high risk for fraud. This protects our customers against unauthorized credit card use.

  • Why am I getting an email/call/text message from NoFraud to confirm a transaction?

    NoFraud will reach out to you when your transaction had an irregular shopping characteristics and/or elevated risk of fraud. NoFraud wants to confirm the transaction was made by the authorized cardholder.

  • After I confirm the transaction, do I need to do anything else?

    No. After you confirm the transaction, there is nothing else you need to do unless you have been asked by a fraud analyst to provide additional information.

  • Will NoFraud ever ask me for my personal information?

    No. NoFraud will never ask you for your full credit card number, social security number or any other personal information.

  • What if my order is denied after review or I do not respond to NoFraud?

    The order will be cancelled and the card will be refunded.

  • Will my order be delayed?

    As soon as your response is received, your order will be released for processing.

  • I did not make the transaction and neither did anyone that has access to my credit card/payment account. What do I do now?

    After confirming that the transaction was truly unauthorized, we recommend that you contact your credit card company and inform them that your card has been compromised. It is also recommended to look through the latest transactions on your account to ensure there is no other fraudulent activity to report. Your financial institution will likely put a hold on all future purchases from the compromised account and issue a new one for future use.

  • How can I find out more about NoFraud?

    You can visit their website at to learn more.